Morning and evening routines
Help with the start and end of the day, planned around the person's own routine rather than a rushed rota.
Home care in Bury St Edmunds, shaped around ordinary daily life.
Multi-Care Community Services Suffolk provides CQC-registered personal care, live-in support, reablement and practical daily help from its Suffolk office.
CQC registeredGood rating shown on CQC profile
Personal careDomiciliary support in people's own homes
Suffolk baseBury St Edmunds, Suffolk IP33 3PH
Registered
CQC registered on 16 February 2024
Rating
Good rating shown on the CQC profile
Activity
Personal care and domiciliary care
Managed from
8b Old Bakery, Bury St Edmunds
Ratings inherited from last inspection with previous provider; service registered by CQC on 16 February 2024.
Care services taken from their own Statement of Purpose.
The service list follows the regulated activity and domiciliary-care tasks Multi-Care publishes for families, representatives and funders.
View care servicesPersonal care
Bathing, hair washing and personal hygiene are handled with the privacy, consent and preferred routines described in the Statement of Purpose.
Continence support
Practical, discreet continence support as part of a wider care plan, with records seen only by people with a legitimate need to know.
Mobility support
Support with walking, transferring and moving safely, balanced with the service's stated aim to focus on capacities rather than disabilities.
Meals and hydration
Cooking, meal preparation and hydration prompts that keep ordinary domestic life working, from breakfast through to evening meals.
Medication supervision
Medication supervision is delivered as part of an assessed support plan, with monitoring that helps families notice changes early.
A rights-led service, not just a rota.
Their Statement of Purpose names the rights that should shape every visit: privacy, dignity, independence, security, civil rights, choice, fulfilment and diversity.
Privacy
Dignity
Independence
Security
Civil rights
Choice
Fulfilment
Diversity
We aim to make the safeguarding of our service users an utmost priority and seek to comply with all legal requirements in our safeguarding practices.
For families, representatives and funders.
The Statement of Purpose is written for people considering the service, their friends, relatives, carers, representatives and potential support and care funders, with clear detail on who is supported and how care is planned.
Older people
People with physical disabilities
People with sensory loss, including dual sensory impairment
People with mental health problems
People with terminal illnesses or end-of-life care needs
Adults aged 18 to 65
Named leadership, visible contact routes.
Multi-Care Community Services Suffolk is a privately owned, independent domiciliary care provider, founded by healthcare professionals with good foundation, years of experiences and knowledge in running domiciliary care. The office, phone, email and registered leadership are kept visible so families and professionals can quickly understand who manages the service.
Nominated Individual: Jan Richie Libero · Registered Manager: Jerome Bautista
Talk through care at home in Suffolk.
Send a short note or call the Bury St Edmunds office. The next step is a practical conversation about needs, routines and timing.